This paper delves into the critical aspect of demand forecasting within the broader context of optimizing drop trailer management in volatile networks, with a specific focus on a large pallet manufacturer’s supply chain operation. The study underscores the importance of accurate demand forecasting as a foundational element for informing subsequent optimization models. The main objective is to enhance our sponsor company’s supply chain efficiency by accurately predicting future trailer requirements, which is crucial for the subsequent development of an effective inventory control and optimization model. This research utilizes forecasting methods like Gradient Boosted Trees and highlights the challenges of traditional forecasting methods in the context of our sponsor company’s complex and dynamic supply chain network. The demand forecast is meant to inform the development optimization models crucial for ensuring the effective allocation and management of trailer assets, ultimately leading to cost reductions and improved service levels within our sponsor company’s network. The study contributes significantly to supply chain management literature by showcasing the application of sophisticated forecasting techniques in a real-world context and setting the stage for the development of robust optimization models in the domain of drop trailer management.