Publications & Videos

Being able to quickly adapt to changes in the business environment has been widely acknowledged as essential for sustainable success by business leaders. Scenario planning is recognized as an effective tool used to explore ambiguous business environment dynamics over a long time horizon and identifying ways to translate uncertainty into...

Economic instability and poor or lacking physical infrastructure are some of the factors that contribute to price inflation along the supply chain in Zimbabwe. Our research, in partnership with one of the Big Pharma companies, addressed two intertwined yet distinct research areas. On one hand, we evaluated how price reductions...

The research objective was to provide a directional sense of some key considerations for business continuity planning (BCP) specific to a company's downstream distribution operations in the U.S. This was achieved via a two-pronged strategy comprised of quantitative and qualitative elements to complement insights gained from literature review. By quantitatively...

The concept of using different supply chain strategies for different products or product families is a fairly simple component of supply chain management. This practice, known as SKU segmentation, is widely used by many companies. However, most research and success stories involve a relatively stable portfolio of brands and products...

The thesis attempts to answer the question which is commonly asked by retailers and manufacturers – what’s the best way to deliver a product to the store? Specifically the thesis tries to understand and evaluate the impact on transportation and safety stock when a manufacturer transitions from a 100% DC...

How an owner-operator chooses a specific load is a relatively unstudied field in transportation literature. Stakeholders in the decisions, such as freight brokers, stand to benefit from a better understanding of the selection process. Using load board data from a freight brokerage, we identified four parameters available to a carrier...

This thesis investigates the utility of using retailer point of sales (POS) data in the production planning process of a consumer-packaged goods (CPG) manufacturing company. The quantitative measurements of utility include the improvement of production forecasting, reduction of inventory costs, and reduction of equipment changeover costs. Qualitatively, we evaluate the...

This research analyzes how to apply segmentation strategies in the nanostore retail market, focusing on a pilot company located in Bogota, Colombia. This study introduces two segmentation strategies: 1) a sketch segmentation strategy based on a basic ordering pattern analysis combined with an extended value matrix, sourced from a customer...

This research sought to identify the right strategy to mitigate the supply chain risk while maintaining supply chain efficiency for a company in the medical device industry. The company in our case was exposed to great risk of supplier disruption because of its single source practice. In general, there are...

PharCo (an assumed name) is a leading global healthcare company with well-recognized brands of both pharmaceutical and consumer healthcare products. As PharCo continues to expand its global presence, product stock-outs in their pharmaceutical business unit have been consistently increasing. PharCo suspected that manufacturing quality defects were a major cause of...

Supply Chain Risk Management (“SCRM”) is often discussed in business and academia but is still underdeveloped as a practical tool. Many studies have examined the effects of supply chain disruptions, and many studies have also produced tools for mitigating risk. However, there is still a need for an integrated, practical...

Less-than-truckload (LTL) is a $32-billion sector of the trucking industry that focuses on moving smaller shipments, typically with weights between 100 and 10,000 pounds, that do not require a full trailer to be moved. Currently, there are no widely accepted methods to estimate carbon emissions from LTL shipments which take...

This thesis aims to quantitatively estimate the potential impact of 3D Printing on global supply chains. Industrial adoption of 3D Printing has been increasing gradually from prototyping to manufacturing of low volume customized parts. The need for customized implants like tooth crowns, hearing aids, and orthopedic-replacement parts has made the...

Forecasting demand for limited-life cycle products is essentially projecting an arc trend of demand growth and decline over a relatively short time horizon. When planning for a new limited-life product, many marketing and production decisions depend on accurately predicting the life cycle effects on product demand. For products with stable...

Without using any order acceptance criteria, retail companies distributing products with private transportation fleets are not able to maximize their profits because they are not adequately utilizing their capacity. The objective of this paper was to create and validate a model to determine if historical demand data can be used...

Given the importance of operational inefficiencies and their negative impact on the bottom line in today’s competitive economy, CVS/pharmacy is very interested in implementing operational improvement initiatives across its inbound supply chain to minimize the number of non-value-added activities. Undertaking such efforts requires collaboration amongst all trade partners and a...

This research aims to characterize and measure hierarchical, functional and geographical alignment within an organization in an effort to understand the individual’s attributes of resilience within the broader organization’s business strategy. In partnership with a multinational chemicals manufacturer, data was collected from product supply organizations through interviews, surveys and case...

The objective of our thesis is to demonstrate a technique to 1) visualize the supply chain and, 2) quantify areas of risk pertaining to natural disasters. By obtaining internal data on suppliers, parts, links, and revenues from our sponsor company, we aim to highlight the areas in the supply chain...