The COVID-19 pandemic underscored the critical role of truck stops as essential infrastructure for truck drivers, yet little is known about how these facilities supported drivers’ evolving needs during such emergencies. This capstone explored the question: what gaps exist in truck stop infrastructure, and what challenges do drivers face under normal and emergency conditions such as COVID-19 and Hurricane Ian? To investigate, spatial analysis was used to analyze truck stop and parking infrastructure density, and topic modeling and semi-structured interviews were used to understand the needs and challenges faced by truck drivers. Key findings indicated a strong nationwide emphasis on the availability and quality of parking, food services, and restroom facilities, with a heightened importance during periods of emergencies. Spatial analysis revealed that 29% of high-risk counties have neither publicly funded rest areas nor facilities operated by the three largest national truck stop chains. Interview participants highlighted systemic parking shortages, lack of real-time communication, and lack of driveroriented policy as challenges faced by drivers today. The findings suggest a mismatch in infrastructure demand and availability, compounded by a lack of regulations that expose truckers to undue risks, especially during emergencies. There is a need for greater emphasis on driver welfare in policy development and infrastructure planning to ensure they are protected during the delivery of essential goods and services during emergencies.
