Non-asset backed third-party logistics companies provide shippers access to a flexible source of capacity through transportation carrier spot market. The increased volatility in the trucking spot market rates is turning the 3PL businesses more risky and complex. To maximize profitability, a better understanding of the risk and the volatility patterns across the different geographies, time periods and other factors are investigated based on three years of real spot market data from a major 3PL company in US. Throughout this research we investigate the nature of trucking spot market volatility to allow truckload service providers to reduce their risk when setting long-term contracts. Using three different measures of volatility we are able to assess the company’s risk profile and arise with insights to improve truckload service providers’ business.