Megacities Logistics Lab director, Wickenbach weighs in on in-home delivery
A Scandinavian courier company, PostNord AB, and supermarket chain, ICA AB, are testing the new service with about 20 households in the Swedish capital, promising that messengers will remove their shoes and unpack online deliveries, even when customers are away. The pioneering service hinges on a new add-on lock, which customers must install on their doors and which messengers can open with their smartphones. Made by Swedish startup Glue AB, the lock allows residents to decide remotely when to allow access to their homes.