How AI is Transforming Omnichannel Fulfillment

As e-commerce continues to reshape the retail landscape, supply chain leaders must adapt to growing demands for speed, flexibility, and personalized customer experiences. In this virtual briefing, Dr. Eva Ponce will share her research on how companies navigate the complexities of omnichannel supply chains.

The session will explore the role of emerging technologies in eCommerce fulfillment and conclude with a focus on how AI-powered solutions are helping companies personalize customer interactions across multiple channels. Most importantly, Dr. Ponce will examine how AI-driven personalization is affecting supply chain operations. Be ready for an interactive discussion and gain insights from real-world examples