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Abstract

This column represents the last of a three-part series covering the Sales and Operations Planning (S&OP) process. As discussed in Part I, S&OP has been lately receiving a lot of attention as industry-wide studies and companies are recognizing its value in improving the tactical and operational planning to prepare the supply chain for meeting anticipated customer demand. S&OP appears to be driving supply chain benefits such as better meeting customer demand while at the same time resulting in reduced inventories and minimized supply chain operating costs.